Mantis Return Policy
New and unused tillers, composters and tiller attachments purchased directly from Mantis® may be returned for a period of 30 days after the date of delivery. All returns require a return authorization To return a product, please contact customer service to obtain a return authorization.
Allowances toward the return shipping of tillers and composters within the period of 30 days will be made as below:
- 7000 series tillers – Return shipping label will be provided
- 3000 series tillers – Return shipping label will be provided
- Composters – Original shipping charge will be refunded
- If a tiller has been fueled or a tiller, cultivator or composter has been otherwise “used” it is non-returnable. If defective, it is subject to our warranty policy.
All other unused products may be returned for a period of 30 days after the date of delivery and require a return authorization. Unless the product is defective the buyer is responsible for return shipping. Upon processing we will refund the purchase price excluding any shipping charges. Original shipping charges (if any) are non-refundable. To return a product, please contact customer service to obtain a return authorization.
Please email or call us with the return tracking information so we can verify receipt of the item and issue your refund promptly. Allow 14-21 business days for the return to be processed.
Mantis reserves the right to issue partial refunds or no refunds for items returned that have been fueled or otherwise used.
Products not purchased direct from Mantis must be returned to the original dealer or retailer where purchased and are subject to their return policies. Mantis will make no refunds for products not purchased directly from Mantis.
Mantis Tiller Limited Warranty
7000 Series Tillers:
All components of the 7000 series Mantis tillers, excluding reconditioned tillers, are warranted against defects in materials and workmanship for five years from date of purchase (effective January 1, 2009) subject to the specific limited warranty terms and conditions contained in the operator manual. Reconditioned 7000 series Mantis tillers are warranted against defects in materials and workmanship for two years from date of purchase. If any part fails to work because of defects in materials or workmanship, we will repair or replace the part at no charge to you. Engine is warranted separately by the engine manufacturer.
3000 Series Tillers:
All components of the 3000 series Mantis tillers are warranted against defects in materials and workmanship for two years from date of purchase subject to the specific limited warranty terms and conditions contained in the operator manual. If any part fails to work because of defects in materials or workmanship, we will repair or replace the part at no charge to you.
Warranty on other Mantis products
All other products manufactured by Mantis are warranted against defects in materials and workmanship for two years from date of purchase subject to the specific limited warranty terms and conditions contained in the operator manual.
